Rebound Addiction Center

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This is one of the most incredible places I have ever been. After a prior failed attempt this is the place that did it for me. The staff is extremely friendly courteous and responsive. There is a Tech who works there named Bryant (aka Ray Charles) who helped me more than anyone I have ever been helped by in treatment. The food was amazing and I cannot say enough good things about this program.

Great staff, I learned a lot, best place I've been to. I am surprised it only is ranked 2.5 stars. However, I only did 7 days. The only complaint I had was it was cold, but that's typical for these facilities. The staff was caring, knew what they were talking about, and got down to the core of the problem... not just scratching the surface as so many detox centers do. I recomend it.

While I was detoxing, everyone was very accommodating. Nurse CeCe and recreational therapist, Allison were awesome. Having yoga 3 times a week was great. Made some really great ppl who were struggling just like me.

Dedicated to the help and rehabilitation of substance abuse and mental disorders

I drove to the PHP program for 5 weeks, as I lived close. My experience with the doctors was less than satisfactory, but that had a lot to do with the fact that I left at 4 pm while others were boarded at the facility and the doctors could see them at any time. Also, I was 8 months pregnant, which severely limited any medications I could take. The group therapies were interactive and very helpful. Therapists reacted appropriately to people that were trying to only draw attention to themselves and act as perpetual victims to gain sympathy from others and divert the therapy from "group" to "individual" therapy. The therapists were very helpful and understanding. Many of us had an issue with one in particular, but she changed her tune when many of us complained about her attitude. Everyone was very caring and understanding. I have, and will continue, to recommend this facility.

I'VE BEEN TO ALOT OF PLACES ,,,,AN THIS PLACE,,,,RATES TOP,,,WITH ME,,, BECAUSE, ,,,EVEN AFTER MY STROM,,, THEY MADE ME FEEL HOPEFUL,,,,,,BY THRUSTING,, TALKING,, AN DEALING WITH ME AND OTHERS LIKE WE ALL WERE HUMAN,,,GOD BLESS REBOUND,,,,

There ain't no other place like this place. It has real good counselors in it, the best I've ever seen. They really truly helped me. My advice is for people to come here before they go anywhere else. The nurses and the counselors are the best I've ever seen.

My wife spent two weeks in their PHP program. She was able to stay on site and that made it easier on the commute since we live an hour or so away. She received a lot of help through the group sessions and activities. These were 5 star rated for sure. The food was not all that great, and the medication management/staff was at times not totally professional. With all that said I do feel she received what she needed from the program there. She went in for mental health issues not substance abuse, but they do treat both. I would highly recommend them if you have a loved one who needs a step down from a hospitalization or just a program to address needs to prevent a hospitalization. For the PHP they really worked with her gaining the ability to return to a normal productive life. I am truly thankful for their work.

Rebound is a wonderful and safe facility with caring staff. I chose rebound because of their unique and one of kind program, PHP - Partial Hospitalization Program, which features an option to board. I was unable to find any other facility with this option for substance abuse treatment that specifically offered in-patient treatment other than a detox unit. The PHP program is wonderful they focus on the whole vs. the one (addiction, clinical, and mental health). I would highly recommend this program and facility to anyone with similar issues!

Behavioral health Unit for adolescents. Too much focus on money and Insurance coverage. Short term facility. Good food. Not so helpful staff.

I have mixed emotions about this place. I was suffering from a nervous breakdown and checked myself into the facility. On one hand, I received excellent group therapy and individualized therapy sessions that enabled me to see that I am a priority. Some of the staff was warm and nurturing. Yes, you do spend a lot of time in the day room, but you are also free to go to various activities as well. I was in with a great group of people and we got along and helped each other amazingly well, but that was it, we helped each other more than the nursing staff. We saw people come in and not be seen for hours that were in the middle of a crisis, ready to give up on life, just crying for help. They were just left to cry in their rooms until the Dr. came in the next morning. I spoke to one lady more than the staff. She hugged and thanked me as she checked herself out within hours. I still hope she is ok. There was one horrible staff member that stayed on his phone the entire time and ignored us and the "potentially violent" patient he was supposed to be monitoring. He even left the facility for 20 minutes without passing that patient onto someone else to monitor (this guy was throwing chairs, etc). He was extremely rude and disrespectful, making comments to the fact that I was crazy (not what I needed to be told). I filed a complaint, but given the amount of concern, I doubt anything was ever done about it. On the flip-side, there were two male nurses that were so wonderful to be around. They treated me like the fragile person I was at the time. As for the insurance, they work with you on the billing, but I was told my outpatient therapy sessions would be covered 100%. I only agreed to attend after they told me this, but now I am receiving a bill for those sessions, over a year 1/2 later. I am working through this with them. I am thankful that I was able to work through my personal issues. I just wish that there was more compassion and less disregard for the state that people are in when they come there for help.